Privacy Policy | Laser Skin™ Training Academy

Last updated: 5 May 2026

1. Who we are

Laser Skin™ Training Academy ("we", "us", "our") is the training arm of Laser Skin Ltd. Our registered training centre is at 90 Hagley Road, Birmingham, B16 8LU. We are the data controller for personal information collected through this website.

If you have any questions about this policy or your data, contact us at info@laserskin.co.uk or 07776 362 429.

2. What information we collect

We collect the following types of personal data when you use our website:

Identity and contact details such as name, email address and phone number when you submit an enquiry or book a course.
Technical information such as IP address, browser type, device type and pages visited, collected automatically through cookies and analytics tools.
Communication records when you email us, call us or message us through any of our channels.

3. How we use your information

We process your personal data for the following purposes:

To respond to your enquiries and provide information about our courses.
To process course bookings and manage your training records.
To send you administrative communications relating to your booking or account.
To improve our website and understand how visitors use our content.
To comply with our legal obligations as an accredited training provider.

4. Lawful basis for processing

Under the UK GDPR we rely on the following lawful bases:

Consent for marketing emails and non-essential cookies.
Contract when we process your booking and deliver training.
Legitimate interest for general website analytics and service improvements.
Legal obligation for record keeping required by accreditation bodies.

5. Cookies

Our website uses cookies to improve your experience. You can accept or decline non-essential cookies using the consent banner on your first visit. Essential cookies required for the site to function are always active. To change your preference later, clear your browser storage for this site.

6. Sharing your data

We do not sell your personal data. We may share it with trusted service providers who help us run our business, such as our website host, email provider and accreditation bodies (VTCT, CPD). All third parties are required to handle your data securely and only for the purposes we specify.

7. How long we keep your data

We retain enquiry information for up to 24 months. Booking and training records are retained for at least seven years to meet accreditation and tax obligations. We delete or anonymise data when it is no longer required.

8. Your rights

Under UK GDPR you have the right to access, correct, erase or transfer your personal data, and to object to or restrict our processing of it. To exercise any of these rights, email info@laserskin.co.uk. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

9. Security

We use appropriate technical and organisational measures to protect your data. However, no transmission over the internet is fully secure, and we cannot guarantee the absolute security of data sent to our website.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Significant changes will be highlighted on the website.